1. About Samar Omri
Samar Omri sells perfume oils and musk products through this website. You can contact us at Samaromrioudandmusk@gmail.com about these terms or about any order.
- To be confirmed: The trading or registered name of the seller, the business address and any company registration details.
- To be confirmed: Whether the business is registered for VAT.
2. Products and Descriptions
Our perfume oils are described on the website with their fragrance character and the notes you can expect. Fragrance is personal and natural materials vary, so descriptions are intended as an honest guide rather than a guarantee that a scent will smell identical to any other product or to how it behaves on another person's skin.
Colours shown in photographs may differ slightly from the product you receive because of screen settings and lighting. Where a product is unavailable, that is shown on the product page and the item cannot be ordered until it returns.
3. Prices
Prices are shown on each product page in pounds sterling (GBP) and include any tax that applies at the point of sale. Any delivery charge is shown before you confirm your order. We may change prices at any time, but a change will not affect an order we have already accepted.
- To be confirmed: Whether prices are inclusive of VAT, and the delivery charges that apply to each area served.
4. Placing an Order
When you complete the checkout, you are making an offer to buy the products in your basket. Any on-screen message or email confirming that we have received your order is an acknowledgement only, not acceptance.
A contract is formed when we confirm that we accept your order, or when we dispatch the goods to you, whichever happens first. If we cannot accept your order — for example because an item is out of stock or we cannot deliver to your area — we will tell you and no charge will be made.
- To be confirmed: The exact order workflow, including which message counts as acceptance in day-to-day practice.
5. Payment
Cash on Delivery is currently the payment method available: you pay for your order when it is handed to you. Cash on Delivery is offered only in the areas and under the delivery arrangements we operate, and we will tell you at checkout if it is not available for your address.
- To be confirmed: The areas where Cash on Delivery is offered and whether card or online payment will be added later.
6. Delivery
We will agree the delivery arrangements for your order with you and let you know when your order is on its way. Unless we agree a different date with you, we will deliver without undue delay and, in any event, within 30 days of the contract being formed, as UK consumer law provides. Risk in the goods passes to you when they are delivered into your possession.
- To be confirmed: Delivery coverage, charges, dispatch times and the courier or delivery method used, before any specific delivery promise is published.
7. Returns and Change of Mind
Samar Omri does not accept returns simply because a customer has changed their mind, except where a return or cancellation right is required by law.
This store policy does not affect any statutory rights you may have under UK consumer law. Where the law gives you a right to cancel, return goods or receive another remedy, those rights continue to apply.
8. Damaged, Faulty or Incorrect Products
If your product arrives damaged, please contact us at Samaromrioudandmusk@gmail.com with your order details and, where possible, a photograph showing the damage. Our store policy is to send a replacement for a product that arrives damaged.
Nothing in this policy limits your statutory rights. If goods are faulty, not as described or otherwise do not meet the standards required by law, any remedies available to you under UK consumer law continue to apply.
9. Product Use
Our products are perfume oils for external use on the skin or clothing only. Keep them away from the eyes and out of reach of children, and stop using a product if any irritation occurs. If you have sensitive skin or a known fragrance allergy, test a small amount first or seek advice before use.
- To be confirmed: The ingredient and allergen information for each product, so accurate labelling and any required warnings can be published.
10. Website Content
The text, photographs, layout, brand name and logo on this website belong to Samar Omri or are used with permission. You may view and share the pages for your own personal use, but you may not copy, reproduce or use our content or brand materials commercially without our written permission.
11. Liability
We do not exclude or limit our liability where the law does not allow it — this includes liability for death or personal injury caused by our negligence, for fraud, and under the Consumer Rights Act 2015 for goods that are faulty or not as described.
Subject to that, we are not responsible for losses that were not foreseeable at the time the contract was made, or for losses caused by events outside our reasonable control.
12. Governing Law
These terms are governed by the law of the seller's home jurisdiction, and consumers keep the benefit of the mandatory consumer-protection rules of their own country of residence.
- To be confirmed: The country from which the business trades, so the correct governing law and courts clause can be stated (for example the law of England and Wales).
13. Contact Information
You can contact us at Samaromrioudandmusk@gmail.com with any question about your order or about these terms.
14. Changes to These Terms
We may update these terms from time to time. The version published on this page when you place your order is the version that applies to that order, so any change we make later will not affect orders already accepted.
- To be confirmed: The effective date, to be added when the final wording is approved.