1. Who We Are
Samar Omri (“we”, “us”, “our”) operates this website and sells perfume oils and musk products directly to customers. You can reach us at Samaromrioudandmusk@gmail.com for any question about this policy or about the personal information we hold.
- To be confirmed: The registered or trading business name, business address and, if applicable, company registration details.
- To be confirmed: Whether the business is registered with the Information Commissioner's Office (ICO).
2. Information We Collect
We collect the information you give us when you contact us by email — typically your name, your email address and the content of your message.
If you place an order through the website, we collect the information needed to fulfil it, such as your name, delivery address, contact telephone number, email address and order details.
Our hosting and database providers also process basic technical information (such as IP address and browser details) in server logs as part of delivering and securing the website.
- To be confirmed: The exact fields collected at checkout once the ordering flow is finalised.
- To be confirmed: Whether any newsletter or marketing sign-up is offered.
3. How We Use Your Information
We use your information to process and deliver your orders, to answer your enquiries, to keep records of the sales we make, and to operate, secure and improve the website.
We do not sell your personal information, and we will not send you marketing messages unless you have asked us to.
4. Lawful Bases for Processing
Under UK GDPR we rely on performance of a contract to process and deliver the orders you place with us; on our legitimate interests to respond to enquiries, prevent fraud and keep the website running securely; on legal obligation where we must keep records of sales; and on consent where consent is genuinely required, for example for optional marketing or non-essential cookies.
- To be confirmed: The final list of processing activities, so each one is matched to the correct lawful basis.
5. Sharing Your Information
We share personal information only with the service providers that help us run the website and complete your orders. These fall into categories such as website hosting and database services, transactional email delivery, and the courier or delivery service used to bring your order to you. We may also disclose information where the law requires it.
- To be confirmed: The named hosting, database, email and delivery providers actually used, so they can be listed here.
- To be confirmed: Whether any payment processor is used, or whether Cash on Delivery remains the only method.
6. How Long We Keep Information
We keep personal information only for as long as we need it for the purpose it was collected for. Order and sales records are kept for as long as required to meet our accounting and tax obligations. Enquiry emails are kept while the enquiry is open and for a reasonable period afterwards in case you contact us again.
- To be confirmed: The specific retention periods the business will apply to order records and enquiry correspondence.
7. Your Privacy Rights
Under UK data protection law you have the right to be informed about how your data is used, to access a copy of your data, to have inaccurate data corrected, to ask for erasure or restriction in certain circumstances, to object to processing based on legitimate interests, and to data portability where it applies. Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, email Samaromrioudandmusk@gmail.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
8. Cookies and Similar Technologies
The website uses only the cookies and local storage that are necessary for it to work — for example remembering the items you have selected and keeping your session secure. If we later add analytics or advertising technologies, we will ask for your consent first and update this section to describe them.
- To be confirmed: Whether any analytics, advertising or embedded third-party content is to be added, so a cookie notice and consent banner can be provided.
9. Data Security
The website is served over an encrypted HTTPS connection, and order data is held in a managed, access-controlled database. Access to customer information is limited to the people who need it to fulfil orders and answer enquiries. No online service can be completely secure, so we cannot guarantee absolute security, but we take reasonable technical and organisational measures to protect your information.
10. International Data Transfers
Some of our service providers may store or process personal information outside the United Kingdom. Where that happens, we rely on the safeguards permitted by UK data protection law, such as adequacy regulations or the International Data Transfer Agreement or Addendum.
- To be confirmed: The regions where the confirmed hosting, database and email providers store data, so the relevant safeguards can be stated precisely.
11. Contact Us
For any privacy enquiry, including requests to access or delete your information, email Samaromrioudandmusk@gmail.com.
12. Changes to This Policy
We may update this policy as our services change or as the law requires. When we do, we will publish the revised version on this page together with the date it took effect.
- To be confirmed: The last-updated date, to be added when the business owner approves the final wording.